Real humans read these. We aim to reply within 48 hours. For urgent
incidents (suspected theft, clear abuse), include as much detail as
you can so we can act without a back-and-forth.
Common questions
I made a buy but my tokens haven't arrived.
Trades need 1 block confirmation on BCH2 before the pool sends
tokens back. On regtest that's immediate once someone mines a
block; on mainnet it's usually 1–2 minutes. If it's been
more than 10 minutes, use the form below and
include your transaction ID (the txid from your wallet) and
the token ticker.
I forgot my wallet password.
If you saved your recovery key or downloaded an
encrypted backup file when you created the wallet,
use Connect Wallet → Import Recovery Key (or
I have a backup file instead). Without either,
your funds are unrecoverable — we don't have access to them.
This is what non-custodial means.
I sent BCH2 to the wrong address.
Blockchain transactions are irreversible. If the address
belongs to another mintit.fun user, there's nothing we can do
from our side. Always triple-check before sending.
What fees does mintit charge?
Flat 1% of the amount you send on every buy
and sell — deducted before the bonding-curve math. Launching a
token costs ~0.001 BCH2. No hidden LP fee, no
gas fee on top — BCH2 has byte-based network fees measured in
cents.
What does "graduation" mean?
When a pool has received 5 BCH2 in real
deposits (bonding-curve progress reaches 100%), it graduates:
buys are permanently disabled and holders can only sell at the
curve price. Unlike other launchpads, nothing migrates to an
external DEX — the curve IS the market.
Someone launched a scam / abusive / impersonation token.
Use the Report this token button on the
token's detail page. Reports go to a human moderation queue.
We'd rather over-accept reports than miss real abuse — err on
the side of reporting.